Privacy Policy

1. Data Controller

VRAIVEX
229 Rue Saint-Honoré, 75001 Paris, France
SIRET: 909 163 313 00010
Email: [email protected]

2. Data Collected

We collect the following data:

  • Identity information (name, email, address)
  • Order and transaction data
  • Browsing data (cookies, IP address)
  • Communication preferences

3. Purpose of Processing

Your data is used for:

  • Order processing and delivery
  • Customer service
  • Marketing communications (with your consent)
  • Site improvement and analytics
  • Legal compliance

4. Legal Basis

Processing is based on: contract execution, legitimate interest, legal obligation, or your consent.

5. Data Retention

Data is retained for the duration necessary for the purposes described, then archived or deleted in accordance with legal requirements.

6. Your Rights (GDPR)

You have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request deletion
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

8. Data Sharing

Your data may be shared with: payment processors, delivery services, and hosting providers. We do not sell your data to third parties.

9. Contact

For any questions about your data, contact us at: [email protected]

10. Complaints

You can file a complaint with the CNIL (French Data Protection Authority) at www.cnil.fr

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  • Free returns 30 days

    Satisfied or refunded

  • 7-day customer support

    Confidential expert advice

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Your data is protected

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