Contact Us

Customer Service

Our team is here to help you with any questions about orders, products, or returns.

Schreiben Sie uns

Ihre Nachricht geht direkt an unseren Kundenservice, der Ihnen per E-Mail antwortet.

Ihre Angaben werden nur verwendet, um Ihnen zu antworten. (Privacy Policy)

Contact Information

Email: [email protected]

We respond to all inquiries within 24-48 business hours.

Mailing Address

VRAIVEX
229 Rue Saint-Honoré, 75001 Paris, France

Business Hours

Monday to Friday: 9:00 AM - 6:00 PM (CET)
Saturday and Sunday: Closed

Before Contacting Us

Please check our FAQ section, as many common questions are answered there.

  • Discreet delivery

    Free shipping · From CHF 73.99

  • 100% secure payment

    256-bit SSL · 3D Secure

  • 14-day returns

    Unopened products

  • Customer service

    [email protected]

SSL encrypted payment

Your data is protected

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Klarna